When I Work Pricing Explained (2026): Essentials, Pro, and the Time and Attendance Add-On

This post explains the When I Work pricing model as it appears on the When I Work pricing page, read on September 8, 2026. The table below carries the verified numbers, so the prose covers how the bill is built and the add-on that turns a scheduling product into a time clock. Our When I Work vs Clox page has the short side-by-side; this is the longer read on what you pay.

01

What the price includes

All three plans are priced per user per month, with monthly or annual billing, no contracts, and a 14-day trial with no card. There's no base fee in the table, so the model is easy to read: pick a plan, multiply by headcount. The plan price buys scheduling.

Essentials lists unlimited users, auto scheduling, multi-week and multi-location scheduling, templates, forecasting, messaging, OpenShifts and shift swapping, and payroll and POS integrations. Those are scheduling features: building the week, open shifts and swaps, messaging, and connections to payroll and point-of-sale systems.

Pro adds advanced scheduling rules, role permissions, labor sharing, and custom reporting. Premium adds an API, webhooks, and SAML single sign-on. Each step up adds scheduling controls and reporting. The time clock isn't on any of the three lists; it comes through the add-on described next.

02

What costs extra

Time and Attendance is the add-on. The pricing page says it's available on all plans and toggled on at signup, and it doesn't show the add-on's price. So the per user rate in the table above is the scheduling price, and the time clock is a separate charge that isn't published on the pricing page. Get it in writing.

The plan lists describe scheduling, so what the add-on itself includes is something to confirm, and for a field crew three questions decide whether the product works on a job site at all. The first is whether the add-on records GPS on punches. The second is whether it has geofencing, and what a geofence does when a worker is off site. The third is which payroll file formats the time data exports in. None of those is answered by the plan lists, so they belong on the demo.

03

What the add-on means for a field crew

When I Work is a scheduling product first, by its own plan lists, and time tracking is the thing you add. That is the shape of the product, and it changes the buying decision for a crew that mostly needs a time clock.

A field crew that wants When I Work for clock-ins is buying the add-on, and the add-on is the part with no published price. So the number to compare against other time clocks is the plan rate plus the add-on rate, per user, and one part of that number only comes from a quote. Our post on the cheapest time clock apps for small crews shows why the headline per user price rarely matches the bill. When I Work is a clear example: the headline is for scheduling.

"Multi-location scheduling" also means something different for a contractor. For a store chain, a location is a store. For a contractor, a location might be a job site that exists for three weeks. Whether the product treats a job site as a location, and whether that costs anything, is a question for the demo rather than something the pricing page answers.

04

Questions to ask on the demo

1. What is the Time and Attendance add-on price per user per month, on the plan we'd choose, monthly and annual?
2. Does the add-on record GPS on punches, and does it include geofencing? If it does, what happens when a worker clocks in off site?
3. Which payroll file formats does the time data export in, and does that depend on the plan?
4. What does "multi-location" mean for a company with one shop and many job sites? Is a job site a location?
5. Is the add-on priced differently on annual billing, and does "no contracts" apply to the add-on too?
6. Essentials lists unlimited users on a per user price. Does a worker who only clocks in count as a billed user?
7. Does the add-on include a kiosk or shared-device option for workers without phones?

05

The kind of business When I Work is right for

When I Work is the right choice for a business that schedules shifts across locations, needs shift swapping and open shifts that workers claim themselves, and wants messaging in the same tool. Time tracking is a secondary feature for that business. If your week starts with building a schedule and the hard part is covering a shift when someone calls out, the Essentials list is built for that. The add-on gives you a clock next to it.

It's a weaker fit for a crew that doesn't need shift swapping or messaging and mainly needs a clock that works at job sites. That crew is paying for the scheduling plan to get access to the add-on it wanted.

06

How Clox compares

Clox has one plan with both the schedule and the time clock on it. The price is $29 a month, which covers the first 3 users, and $6 per user per month after that, so a 6-person crew is $47 a month and a 10-person crew is $71. Paid annually, it's $240 a year for the first 3 users plus $60 per user per year after that, about 20 percent off. There's no add-on for time and attendance because time and attendance is the product.

The clock works with one tap from the phone app or from a phone browser with nothing installed, and punches queue offline and send when signal returns. Geofenced worksites block off-site clock-ins for the workers you choose, and a site WiFi check is a second, independent test for indoor sites. A PIN kiosk, job and task costing, and overtime rules are on the same plan. Payroll exports cover QuickBooks Online, QuickBooks Desktop, ADP RUN, ADP Workforce Now, Paychex Flex, Gusto, and a universal CSV. The pricing page lists all of it, and the time clock app cost post shows the math against other vendors.

Scheduling is included. You build shifts on the web or in the app, set recurring series, and drag shifts between people and days on a week board where rows are people and columns are days. Shifts take their color from the project, and you can require a scheduled shift before someone can clock in. The crew sees upcoming shifts on their phone. The schedules docs walk through it.

What Clox doesn't have is the other half of the Essentials list. Shift swapping, open shifts for workers to claim, team messaging, forecasting, and point-of-sale integration aren't part of Clox. If those drive your week, When I Work covers them and Clox doesn't. If your week is jobs, sites, and hours, Clox puts the clock, the geofence, and the schedule on one bill with no quote required. The trial is 14 days with no card, the first paid subscription has a 30-day money-back guarantee, billing is month to month, and there's no sales call and no onboarding fee.

07

FAQ

You can try Clox free for 14 days without entering a card, and the first paid subscription has a 30-day money-back guarantee. Start a free trial, build next week's schedule on the board, and let the crew clock in against it for one real week.