Terms of Service

1. The service

Clox provides time tracking, scheduling, project tracking, break and time-off tracking, reporting, and payroll-data exports for small businesses. We may add, change, or remove features over time.

2. Estimates, not advice

Clox calculates hours, overtime, breaks, leave balances, and estimated pay from the data and settings you enter. These figures are provided to assist you and are estimates only. They are not payroll, accounting, tax, or legal advice.

Wage-and-hour, overtime, and break laws vary by jurisdiction and change over time. You are solely responsible for reviewing and verifying all hours, overtime, pay, and leave figures against your payroll provider, your accountant, and applicable law before paying any worker or filing any document. Do not rely on Clox as your system of record for legal or tax compliance.

3. Eligibility and accounts

You must be at least 18 years old to use Clox. You agree to provide accurate account information, to keep your login credentials secure, and you are responsible for all activity under your account. Notify us promptly of any unauthorized use.

4. Your data and your workers

You may enter information about your business and the people who work for you, including names, contact details, pay rates, and time records. You represent that you have the right to provide this information and have obtained any consent required by law.

As between you and Clox, you retain ownership of the data you enter. You grant Clox a limited license to host, process, and display that data solely to provide the Service to you. We may also use aggregated or de-identified data, which does not identify you or any individual, to operate, analyze, and improve the Service. Personal data about your workers is processed by Clox as your processor under our Data Processing Addendum, and our handling of personal data is described in our Privacy Policy.

5. Acceptable use

When using Clox, you agree to the following:

• Use Clox only for lawful purposes and in compliance with applicable employment and privacy laws.
• Do not use Clox to surveil or track individuals without a lawful basis and appropriate disclosure.
• Do not attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.
• Do not resell or sublicense the Service without our written permission.

6. Subscriptions, billing, and trials

Clox is offered on a subscription basis with either a monthly or an annual billing period, which you select at checkout. Each paid plan consists of a platform base fee plus a per-user fee charged on the total number of users (seats) on your account. Billing is handled through our payment processor, Stripe. By subscribing, you authorize Clox, through Stripe, to charge your payment method on a recurring basis for the applicable fees. Current prices are shown on our pricing page and at checkout.

Your subscription automatically renews at the end of each billing period for another period of the same length, at the then-current price, unless you cancel before the current period ends. If you add users during a billing period, you will be charged a prorated amount for those additional seats for the remainder of the current period. If you remove users during a billing period, the prorated value of the removed seats is applied as a credit toward future invoices and is not refunded as cash.

We may change our prices with reasonable advance notice. Price changes take effect at the start of the next billing period following the notice. We may offer, modify, or end free trials at any time.

7. Cancellation, refunds, and billing disputes

You may cancel your subscription at any time. Cancellation stops the next automatic renewal, and your access continues through the end of the period you have already paid for. The 14-day free trial is your no-charge window to evaluate Clox before any fees apply.

We offer a 30-day money-back guarantee on your first paid subscription. If you are not satisfied, contact us at support@getclox.com within 30 days of your first subscription charge and we will refund that charge in full. This guarantee applies once, to your initial paid subscription, and does not apply to renewals or to later billing periods.

Apart from the 30-day money-back guarantee above, and except where required by law, all fees are non-refundable, and we do not provide refunds or credits for partial billing periods or for unused time. As described above, reducing the number of seats results in a prorated credit toward future invoices rather than a cash refund.

If you have a question or concern about a charge, please contact us at support@getclox.com before disputing the charge with your bank or card issuer. We will work with you in good faith to review the charge and resolve the matter. A chargeback or payment dispute filed without first contacting us may result in suspension of your account while we investigate.

8. Third-party services

The Service relies on third-party providers, including Stripe for payment processing and Apple for distribution of our mobile app and delivery of push notifications. The Service may also link to or interoperate with other third-party services. Your use of those services is governed by their own terms and privacy policies, and Clox is not responsible for them.

If you obtain the Clox mobile app through the Apple App Store, you acknowledge that these Terms are between you and Clox only, and not with Apple. Apple has no obligation to provide support or maintenance for the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

9. Intellectual property

Clox, including its software, design, and content but excluding the data you enter, is owned by Clox Labs LLC and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

10. Service availability

We work to keep Clox available and reliable but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and we may modify or suspend parts of the Service.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. CLOX DOES NOT WARRANT THAT THE CALCULATIONS, EXPORTS, OR OTHER OUTPUTS OF THE SERVICE ARE ACCURATE OR SUITABLE FOR PAYROLL OR LEGAL COMPLIANCE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOX LABS LLC AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR WAGES, OR FOR PAYROLL ERRORS, ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

CLOX'S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID CLOX IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations above may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Clox Labs LLC and its owners from any claims, damages, or expenses arising from the data you enter, your use of the Service, or your violation of these Terms or applicable law, including any employment, wage-and-hour, or privacy claim brought by your workers or a regulator.

14. Termination

You may stop using Clox and close your account at any time. We may suspend or terminate your access if you breach these Terms, use the Service unlawfully, or fail to pay fees when due. You may export your data before closing your account; after deletion, data is removed as described in our Privacy Policy.

On termination, your right to access and use the Service ends, and any fees you have already accrued remain due and payable. The sections of these Terms concerning the disclaimer of warranties, limitation of liability, indemnification, your data, intellectual property, and governing law survive termination.

15. Dispute resolution

Before filing any claim, you agree to first try to resolve the dispute informally. You must send a written notice describing the dispute to support@getclox.com, and the parties will negotiate in good faith for at least 30 days before either party starts a formal proceeding.

To the extent permitted by law, you and Clox each waive any right to a trial by jury in any dispute arising out of or relating to these Terms or the Service. To the extent permitted by law, you and Clox each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Continued use of Clox after changes take effect means you accept the updated Terms.

17. Governing law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Wyoming, USA have exclusive jurisdiction and venue over any dispute arising out of or relating to these Terms or the Service, and you consent to their jurisdiction. You waive any objection to venue in those courts, including any argument that the forum is inconvenient.

18. Force majeure

Clox is not liable for any delay or failure to perform that results from events beyond our reasonable control, including failures or outages of third-party hosting or infrastructure providers, denial-of-service attacks, network or telecommunications failures, natural disasters, and acts of government.

19. Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, financing, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be reformed to the minimum extent necessary to make it enforceable, or, if it cannot be reformed, severed from these Terms. The remaining provisions remain in full force and effect.

21. Entire agreement

These Terms, together with our Privacy Policy, our Data Processing Addendum, and the plan and pricing details shown at checkout, are the entire agreement between you and Clox regarding the Service and supersede any prior agreements or representations. Our failure to enforce any provision is not a waiver of our right to enforce it later.

22. Notices

We may provide notices to you by email to the primary contact address on your account, or by posting them within the Service. Notices are deemed received when sent or posted. You agree to send legal notices to Clox to support@getclox.com.

23. Contact

Questions about these Terms? Email support@getclox.com. Email is the fastest way to reach us and the channel we actively monitor.

Clox is operated by Clox Labs LLC, a Wyoming limited liability company. Legal notices and service of process may be sent to its registered agent, Northwest Registered Agent Service Inc, at 30 N Gould St, Ste N, Sheridan, WY 82801, USA. For other formal legal or compliance matters, Clox Labs LLC can also be reached by phone at (307) 910-2824.